The KB reason to live by: To provide quality customer service through traditional values
Serving the greater Pittsburgh area, KB Plumbing provides quality customer service through traditional values through its own family-owned and operated business model. Owner and experienced plumber of 17 years, Ben Ifft forged his own career infused with passion through full-service residential and commercial plumbing services since starting his own business in 2017. He has a wife, Kari Ifft, with two children who have helped with the company’s everyday business opportunities. Ben says, “Our tagline speaks for itself, as well as the work we do to provide personal, top-notch care. We are committed to always providing quality customer service through traditional values… hence the creation of this tagline.”
KB’s family-owned business strategy enhances its service through quality service. The family’s values reflect giving better customer care and not by focusing on just a number. “I always remember a customer, whether after a call or a meeting in person,” Ben says. “I remember who you are, and it allows me to form better connections that ultimately give a personalized touch of care when entering your home or business.”
The family-operated business forms its own trust bond between its clients to cover almost any plumbing project and can cover any specialized need from bathroom remodeling, waterlines, gas lines, sewer lines to water filtration. Understanding the importance of family business practices through authenticity, personalized care, and trust has helped KB Plumbing succeed in the past three years, and its values will be the continuation of success for the future. Its authentic approach and personalized vision helps to provide the quality care that is essential in the long-term goals of the local business to help clients reach their own goals. KB plumbing is committed to upholding those values with its community and clients in and around Pittsburgh. It’s the reason to live by when outperforming from the rest.
Follow the blog here for more insight into KB Plumbing and connect on social by following @kbplumbing2017 on Facebook.